Document Type
Article
Abstract
The development and permit approval process for the City of North Richland Hills (NRH) was explored with regard to the review process for development proposals, platting, and building permits. Currently, the city conducts a multi-departmental approach to review and approve the aforementioned, as well as other permits. NRH sought outside counsel to map out their platting and permit approval process in an effort to identify inefficiencies and bottlenecks, as well as to gather recommendations for process improvements that could be transferred to an electronic environment as they begin to implement this transition over the next 18 months. The goals and objectives of this project were to eliminate inefficiencies and provide relevant recommendations to NRH by providing insight into their internal processes thus improving their efficiency.
Disciplines
Public Administration | Public Affairs, Public Policy and Public Administration | Social and Behavioral Sciences
Publication Date
5-1-2019
Language
English
License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.
Recommended Citation
Baldwin, Matthew; Bower, Katy; Nguyen, Vy; Rodriguez, Gloria; Smith, Erik; and Williams, Yvonne, "North Richland Hills Development Process Improvement Plan" (2019). Public Administration Capstone Reports. 19.
https://mavmatrix.uta.edu/publicadministration_reports/19