Graduation Semester and Year

2011

Language

English

Document Type

Thesis

Degree Name

Master of Arts in Communications

Department

Communication

First Advisor

Sasha Grant

Abstract

This study compares the change communication of two public organizations (a City and School District) during a municipal government facility merger as well as the effects of the merger on the organizations' cultures. It is unique in that the organizations merged only their facilities and not their business operations or organizational cultures. Therefore, the two organizations remained distinctly separate institutions. Data for this study consisted of 14 in-depth interviews. The results revealed that due to the separation in communication before the change, the School District had less formal communication with their employees as did the City. The limited communication resulted in more cynicism and apprehension about the change. Additionally, employees reported that the culture of the School District weakened after the merger; however, the City's culture only grew stronger. The study concludes with a discussion of future implications for similar public organizations considering a facility merger.

Disciplines

Communication | Social and Behavioral Sciences

Comments

Degree granted by The University of Texas at Arlington

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