Don R. Kelly

Graduation Semester and Year

2014

Language

English

Document Type

Thesis

Degree Name

Master of Social Work

Department

Social Work

First Advisor

Richard Hoefer

Abstract

Social workers continually work in areas where conflict is prevalent on a daily basis. Yet there is little research regarding the benefits, challenges, and practitioner improvements associated with social workers being trained in mediation/conflict resolution. However, there is much literature regarding the usefulness of mediation/conflict resolution. Utilizing an exploratory, qualitative, semi-structure interview process, numerous benefits, challenges, and practitioner improvements are identified in this study. In many respects, social work has always been about conflict and resolving conflict. As conflict resolution is a core competency in social work and considering that mediation/conflict resolution is a growing field, exploring the benefits, challenges and practitioner improvements associated with training in the field is prudent. This study explores mediation/conflict resolution in social work, reviews literature regarding the subject matter, explains the methodology for the study, and provides data analysis. In addition, this study explains the findings, offers discussion, and concludes in support of social worker training in mediation/conflict resolution.

Disciplines

Social and Behavioral Sciences | Social Work

License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Comments

Degree granted by The University of Texas at Arlington

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