Document Type
Article
Source Publication Title
Public Organization Review
Abstract
Budget cuts in public sector organizations create additional strain for employees, often contributing to uncertainty, rumors, and low morale. This study examines the dynamics of com-municating about organizational changes in public human service organizations during the cut-backs of the Great Recession from 2008-2013. Drawing from in-depth interviews of 45 senior managers in eleven San Francisco Bay Area county public human service agencies, the findings focus on perceived employee responses to change, specific change communication strategies uti-lized, and how these were shaped by internal and external factors. The study concludes with im-plications for future practice and research during significant budget reductions in public human service organizations.
Disciplines
Social and Behavioral Sciences | Social Work
Publication Date
1-1-2018
Language
English
License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.
Recommended Citation
Graaf, G., Hengeveld-Bidmon, E., Carnochan, S., Salomone, M., & Austin, M. J. (2018). Change Communication in Public Sector Cutback Management. Public Organization Review. https://doi.org/10.1007/s11115-018-0408-8