Graduation Semester and Year

Fall 2026

Language

English

Document Type

DNP Project

Degree Name

Doctor of Nursing Practice

Department

Nursing

First Advisor

Dr. Michelle Hampton

Abstract

Inconsistent nursing communication and delayed staff responsiveness can negatively affect patients’ perceptions of care. A multicomponent nursing communication and responsiveness bundle was implemented on an adult medical-surgical unit to improve patient experience. Outcomes included communication with nurses, staff responsiveness, communication about medications, call-light response, and nurse leader rounding compliance.

Keywords

Patient experience, HCAHPS, Responsiveness, Communication with nurses, Bedside shift report, Purposeful rounding, AIDET, Call-light response, Nurse leader rounding, Patient satisfaction.

Disciplines

Medicine and Health Sciences | Nursing | Nursing Administration

Comments

Acknowledgement: Sincere appreciation to Dr. Michelle Hampton, faculty advisor, for her guidance, encouragement, and support throughout the development and completion of this DNP project. 

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