ORCID Identifier(s)

0009-0004-4808-1572

Graduation Semester and Year

Spring 2026

Language

English

Document Type

DNP Project

Degree Name

Doctor of Nursing Practice

Department

Nursing

First Advisor

Dr. Cathy Brown DNP, RN, AGPCNP-BC, CNS

Abstract

Background: Medication prior authorization requirements add to administrative burden, increase labor costs, and delay patient access to treatment in outpatient specialty settings. This bottleneck directly influences nursing workload and economic performance.

Purpose: To evaluate the fiscal and performance significance of implementing an electronic prior authorization (ePA) process, standardized tracking tools, and staff education in a small orthopedic clinic.

Methods: A pre–post quality improvement design was used. Descriptive statistics and inferential analyses (independent‑samples t tests and Mann–Whitney U tests) were conducted to compare time to approval, staff hours worked, satisfaction scores, and medication pickup timeframes.

Results: Significant reductions were observed in approval time and staff hours worked, along with statistically significant gains in patient and staff satisfaction and medication access time.

Financial Implications: Decreased staff work time per authorization implicates marginal labor expenditures and improved operational efficiency. Electronic submissions processes suggest improved resource allocation and reinforce quality and patient-centered care initiatives in specialty practice settings.

Keywords

medication prior authorization, electronic prior authorization, administrative burden

Disciplines

Insurance | Nursing | Pharmacy Administration, Policy and Regulation

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