Graduation Semester and Year

Spring 2026

Language

English

Document Type

DNP Project

Degree Name

Doctor of Nursing Practice

Department

Nursing

First Advisor

Kimberly Siniscalchi

Abstract

Prolonged in-room wait time in an outpatient orthopedic oncology clinic was identified as an important driver of dissatisfaction and operational inefficiency. Baseline in-room times in this setting were reported as M=96.2 minutes for patients receiving injections and M=92.9 minutes for those not receiving injections. This quality improvement project used Lean Six Sigma (LSS) DMAIC (Define, Measure, Analyze, Improve, Control) framework to streamline clinic workflow for the joint injection process. Over an eight-week period, four key interventions were introduced: a standardized order set for medications, pre-bundled supplies and portable supply toolbox, telephone pre-consenting of patients, and optimized scheduling of patients. A total of N=449 visits were analyzed (n=219 pre-intervention; n=230 post-intervention). For patients receiving injections, mean in-room time increased by 3.9 minutes, from M=96.2 to M=100.1, p=.592. For patients not receiving injections, the mean in-room time decreased by 4.6 minutes, from M=92.9 to M=88.3, p=.246). Although these time differences were not statistically significant, descriptive staff survey responses suggested improved workflow. Most notably, the proportion of staff who reported leaving the room for missing supplies decreased from 57% to 0%. While the project did not meet its primary goal of reducing injection-related room time by 30 minutes, possibly due to significant staffing turnover and the complexity of the oncology population, it did successfully improve staff workflow and supply chain efficiency. These findings suggest that LSS principles can enhance the clinical workflow, even when external variables impact quantitative time metrics.

Keywords

Lean Six Sigma, DMAIC, Orthopedic oncology, Joint injections, Workflow optimization, Quality improvement

Disciplines

Nursing | Other Nursing

License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Included in

Other Nursing Commons

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.