Jash Shah

ORCID Identifier(s)


Document Type

Honors Thesis


This project aims to identify major factors of consideration for redesigning a website to improve the user experience (UX). We short-listed ten websites and reviewed them with the prospect of understanding the user experience. A short survey was also conducted to better understand usability, user satisfaction and for examining the user experience. This information was compared with the top three UX popular websites to help ascertain the major differences. The process allowed us to classify factors that would assist in enhancing the user experience, but it was discovered that these could vary depending on website type and use. Additionally, there were few instances identified that could help the website owner determine when a redesign is needed. Future studies should include a larger sample size and a website impression report for each website, as that would assist in determining the major factors that matter both in user experience and website redesign.

Publication Date






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